Got questions? We’ve got answers.
Planning a break should feel easy. Whether you’re visiting with the kids, organising a family reunion, bringing the dog, or booking a longer stay for work. We’ve gathered the most common questions about The Firs to help you feel prepared. From what’s in the kitchen to where to walk the dog, you’ll find answers here. And if you need anything else, just ask. We’re always happy to help, email, phone or carrier pigeon.
Dogs & Families
How many dogs can I bring?
Up to two well-behaved dogs. Please bring your own dog bedding and towels if needed.
Are there any breed restrictions?
No, we don’t have restrictions, but we do ask that dogs are well-behaved, house-trained, and not left unattended.
Do you provide anything for dogs?
We leave out a few basics, dog bowls, waste bags, and a towel for muddy paws. There’s also a guide to local dog-friendly pubs and walks.
Are there walks nearby?
Yes, loads! The Cleveland Way, Cinder Track, and other footpaths are all accessible from the village. There are some short walks direct from the property for them early morning walkies.
Which beaches are dog-friendly?
Many local beaches welcome dogs, Cayton Bay, Sandsend, and Robin Hood’s Bay are good all-year-round options. North and South Bay in Scarborough have seasonal restrictions.
Are local pubs and cafés dog-friendly?
Yes, The Plough, The Nags Head, The Yew Tree Café and several others nearby are all happy to welcome dogs.
Is the house suitable for young children?
Yes. We regularly welcome families with little ones and do our best to make things easy.
Are there any games or books in the house?
There are board games and books for all ages, plus a Smart TV in the games room and lounge.
Do you have a cot or high chair?
We can provide a travel cot and high chair, just let us know when booking and we’ll have them ready for you.
Location & Local Area
How far is Scarborough, Whitby and Filey?
Scarborough is about 5 minutes by car. You can also walk or cycle in along the Cinder Track. Whitby is about 30 minute’s drive up the coast perfect for a day out. And Filey is about the same drive down the coast.
What’s nearby?
Beaches, woodlands, family attractions, pubs, cafés, walking routes, it’s all within easy reach. See our “Out & About” page for ideas.
Can you walk to the beach?
It’s possible, North Bay is about 40 minutes to an hour on foot via the Cinder Track or other walking routes.
Is there public transport?
There are local buses from Scalby into Scarborough, and taxis are readily available. The bus stops only moment sup the road from the property. Scarborough train station is a short drive away.
Is there a shop nearby?
Yes, there’s a village shop in Scalby (10 minutes’ walk) and several larger supermarkets in Scarborough.
Where’s the best place for groceries?
You can grab essentials from the village shop, the local supermarket, Proudfoot in Newby, or head into Scarborough for bigger shops like Tesco, Sainsbury’s, or Lidl.
Are there takeaways?
Yes, a mix of fish & chips, Indian, Chinese, and pizza, all available for delivery or collection.
Is it a quiet area?
Very. The house is on a quiet lane with little traffic. Evenings are calm and peaceful, you might hear owls or the occasional pheasant.
Booking & Practicalities
How do I book?
Head to our “Book Now” page or contact us directly if you prefer to chat.
Do I need to pay a deposit?
Yes, we take a 15% deposit to secure your booking. The full amount is due 30 days before your stay.
What’s your cancellation policy?
We offer a fair cancellation policy, details are shown at the time of booking. If you have questions, just ask.
What time is check-in and check-out?
Check-in is from 3pm. Check-out is by 10am.
Is early check-in available?
Sometimes. Let us know in advance and we’ll do our best to accommodate.
Is there a minimum stay?
Yes, typically 2 nights, but it may vary at peak times.
Do you offer discounts for longer stays?
We do, especially for midweek bookings, repeat guests, or longer visits. Get in touch for a quote.
About the Property
What heating is there?
There’s central heating throughout the house, plus an open fire in the lounge if you fancy something cosier.
Is there a fireplace?
Yes, an open fire in the main living room, perfect for colder evenings.
Is smoking allowed?
No. The Firs is strictly non-smoking indoors.
Contractor Stays
Contractor Stays Do you accept contractors?
Yes, we regularly host contractors, tradespeople, and professionals working in the area.
Can shift workers stay?
Of course. We offer flexible check-in/check-out and peaceful surroundings to help you rest between shifts.
Are utilities and Wi-Fi included?
Yes, everything is included. High-speed Wi-Fi, electricity, heating, water, no hidden extras.
Is there somewhere safe for tools?
We have a secure driveway and enclosed garden, ideal for vans. Let us know if you need extra storage.
Can you provide a VAT receipt or invoice?
Of course, we’re happy to invoice for business stays or provide receipts if needed.
Is there off-street parking for work vans or multiple vehicles?
Yes, we have a large private driveway that can comfortably accommodate up to 4 vehicles, including vans or small work trucks.
Can we book Monday to Friday only?
Absolutely. We offer flexible stays including Monday–Friday bookings, weekly rates, or longer-term arrangements depending on your needs.
Is there Wi-Fi suitable for working or streaming?
Yes, we have high-speed Wi-Fi throughout the property and SMART TVs for your downtime.
How close is The Firs to Scarborough town centre?
The property is located in Scalby, a peaceful village just 5 minutes’ drive from Scarborough town centre and the A64.
Is there a kitchen we can use for self-catering?
Yes, the property has a large, fully equipped kitchen with a range cooker, dishwasher, coffee machine, and all the essentials for cooking.
Is there laundry onsite?
Yes, there’s a laundry room with a washer and dryer, ideal for longer stays or working teams.
Do you offer discounted rates for longer stays or repeat bookings?
We do. Please get in touch directly to discuss bespoke contractor pricing and availability.
What nearby areas are you convenient for?
The Firs is ideal for projects in Scarborough, Whitby, Burniston, Cloughton, Hackness, Filey, Seamer, Newby, and across the North Yorkshire coast and moors.